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Assessments for Every Stage of a Claim

Whether you need a single-discipline opinion, a functional assessment, or a coordinated multi-disciplinary evaluation, TruePoint Assessments matches your file with the appropriate assessor and manages the process from intake through to report delivery.

Our assessment services are organized across four key areas.

Medical & Psychological Assessments

Psychological Assessment

A structured evaluation of psychological functioning following an injury or significant life event, including mood, anxiety, trauma-related symptoms and coping.

A registered psychologist conducts a clinical interview and, where appropriate, standardized questionnaires and psychological testing. Available records are reviewed to assess diagnosis, functional impact, treatment needs and prognosis.

Make a referral for a Psychological Assessment
Commonly requested for
  • Clarifying diagnoses such as depression, anxiety, PTSD or adjustment disorder
  • Understanding the effect of psychological symptoms on work and daily life
  • Determining whether further psychological treatment is required
Assessor
Psychologist (C.Psych) with experience in independent assessments.

Psychiatric Assessment

A medical assessment of mental health conditions, including diagnosis, contributing factors, functional effects and treatment considerations.

A psychiatrist conducts a detailed interview, reviews the medical history and available records, and considers medical and psychological factors together. Opinions may address diagnosis, relationship to the incident, ability to function, treatment options and prognosis.

Make a referral for a Psychiatric Assessment
Commonly requested for
  • Complex or overlapping mental health and medical conditions
  • Questions involving medication or medical treatment
  • Opinions regarding ability to work or carry out daily activities
Assessor
Psychiatrist (MD, FRCPC) with experience in independent assessments.

Neuropsychological Assessment

A comprehensive assessment of cognitive functioning, including memory, attention, processing speed, executive functioning and problem-solving.

Through clinical interview and standardized testing, the neuropsychologist evaluates cognitive performance while considering factors such as mood, sleep, pain and medical history that may influence the results.

Make a referral for a Neuropsychological Assessment
Commonly requested for
  • Concussion or traumatic brain injury
  • Memory, concentration or cognitive concerns following an incident
  • Questions about cognitive capacity for work, school or daily activities
Assessor
Neuropsychologist with experience in independent assessments.

Orthopedic Assessment

An assessment of musculoskeletal injuries involving bones, joints, muscles, the spine and soft tissues.

The orthopedic surgeon reviews the history, medical records and imaging and conducts a physical examination addressing movement, strength and stability. Opinions may include diagnosis, impairment, treatment requirements and prognosis.

Make a referral for a Orthopedic Assessment
Commonly requested for
  • Fractures, joint injuries, spinal injuries and soft-tissue injuries
  • Ongoing physical impairment or activity restrictions
  • Questions regarding surgery or further treatment
Assessor
Orthopedic surgeon with experience in independent assessments.

Neurological Assessment

An assessment of conditions affecting the brain, spinal cord, peripheral nerves and other components of the nervous system.

The neurologist reviews the individual's symptoms and medical records and performs a neurological examination that may include strength, sensation, reflexes, coordination and cranial nerve function.

Make a referral for a Neurological Assessment
Commonly requested for
  • Head injury, headaches, dizziness or balance concerns
  • Nerve injury, numbness, weakness or radiating pain
  • Determining whether ongoing symptoms have a neurological basis
Assessor
Neurologist with experience in independent assessments.

Physiatry Assessment

An assessment focused on physical function, disability and rehabilitation following injury or illness.

The physiatrist evaluates movement, strength, pain patterns and functional limitations and considers how these issues affect work and everyday activities. Recommendations may address rehabilitation, treatment and recovery potential.

Make a referral for a Physiatry Assessment
Commonly requested for
  • Persistent pain or restricted movement
  • Functional limitations and rehabilitation potential
  • Complex injuries affecting several areas of physical function
Assessor
Physiatrist specializing in physical medicine and rehabilitation, with experience in independent assessments.

Chronic Pain Assessment

A comprehensive evaluation of pain that persists beyond the expected healing period, including its causes, functional impact and management options.

The assessor reviews the individual's pain history, medical records and examination findings while considering physical, psychological and social factors that may influence the presentation of pain.

Make a referral for a Chronic Pain Assessment
Commonly requested for
  • Persistent pain extending beyond the usual recovery period
  • Assessing the effect of pain on work and daily activities
  • Evaluating current or proposed pain-management treatment
Assessor
Physician with pain-management expertise and experience in independent assessments.

Functional & Rehabilitation Assessments

Functional Abilities Evaluation (FAE)

An objective assessment of an individual's physical abilities and tolerances, including activities such as lifting, carrying, bending, standing and walking.

The assessor observes and measures functional performance and may compare the findings with the physical demands of a particular occupation.

Make a referral for a Functional Abilities Evaluation (FAE)
Commonly requested for
  • Determining readiness to return to work
  • Identifying safe physical limitations
  • Supporting disability, accommodation or rehabilitation planning
Assessor
Occupational therapist, physiotherapist or kinesiologist with experience in functional assessment.

In-Home Occupational Therapy Assessment

An assessment conducted in the individual's home to determine how an injury or impairment affects everyday activities and independence.

The occupational therapist observes activities such as cooking, cleaning, mobility and household tasks and may identify equipment, assistance, modifications or strategies that could improve function and safety.

Make a referral for a In-Home Occupational Therapy Assessment
Commonly requested for
  • Difficulty completing housekeeping or home-maintenance activities
  • Assessing the need for equipment or home modifications
  • Determining assistance required for everyday household tasks
Assessor
Occupational therapist with experience in independent assessments.

Attendant Care Needs Assessment (Form 1)

An assessment of the personal care assistance an individual may require with activities such as bathing, dressing, eating, mobility and supervision.

The assessor evaluates the individual's abilities and care requirements, typically in the home environment, and completes the applicable attendant care documentation together with supporting findings.

Make a referral for a Attendant Care Needs Assessment (Form 1)
Commonly requested for
  • Accident benefits claims involving attendant care needs
  • Reassessment where care needs have changed
  • Planning appropriate personal support
Assessor
Occupational therapist or other qualified regulated health professional, as permitted by the applicable requirements.

Worksite / Job Demands Analysis

An on-site assessment of the physical, cognitive and environmental demands of a job.

The assessor observes the workplace, documents essential duties and measures relevant job demands. Findings can then be compared with an individual's functional abilities to identify potential barriers, modifications or accommodations.

Make a referral for a Worksite / Job Demands Analysis
Commonly requested for
  • Return-to-work planning
  • Identifying appropriate job modifications or accommodations
  • Documenting the essential demands of an occupation
Assessor
Occupational therapist, ergonomist or other qualified professional with experience in workplace assessment.

Complex & Coordinated Assessments

Catastrophic Impairment Assessment

A coordinated assessment process designed to address the applicable criteria for catastrophic impairment designation in automobile insurance claims.

TruePoint coordinates the appropriate disciplines based on the issues in the file, manages scheduling and records, and helps ensure the required assessments are completed in an organized and timely manner.

Make a referral for a Catastrophic Impairment Assessment
Commonly requested for
  • Serious or complex injuries arising from automobile accidents
  • Claims requiring assessment across several medical or functional disciplines
  • Time-sensitive catastrophic impairment determinations
Assessors
A coordinated team of qualified assessors selected according to the applicable criteria and issues in the file.

Multi-Disciplinary Assessment

A coordinated assessment involving two or more professional disciplines for files presenting multiple medical, psychological, cognitive or functional issues.

TruePoint coordinates the assessors, scheduling and shared records while providing one central point of contact throughout the process.

Make a referral for a Multi-Disciplinary Assessment
Commonly requested for
  • Injuries affecting several areas of function
  • Files requiring multiple professional opinions
  • Matters requiring coordinated scheduling and administration
Assessors
Two or more qualified assessors from the disciplines appropriate to the file.

File-Based Assessments

Records / File Review

An independent professional opinion based on a review of the available records without an in-person examination.

The appropriate assessor reviews the medical, treatment and other relevant documentation provided and responds to the specific questions identified in the referral.

Make a referral for a Records / File Review
Commonly requested for
  • Questions that can be addressed from the documentary record
  • Reviewing another assessor's findings or opinion
  • Early-stage file evaluation or case planning
Assessor
A qualified professional from the discipline relevant to the questions being addressed.

Not Sure Which Assessment Fits Your File?

Contact us and we'll help you find the right one.

Attending one of these assessments? See what to expect